Customer Testimonials

Customer Testimonials


Don’t just take our word for it!

Thank you for taking the time to visit our website. Please find below a selection of testimonials and recommendations. Please scroll through them using the arrows below. If you require a conversation with any of our customers, then please contact us here.

“Alex has been looking after my family for years now. We cannot recommend him highly enough. Over the years, he has put in a new bathroom for our family and replaced toilets and kitchen sinks. We always call upon him when we need work. His work is always first-rate, he is extremely courteous, punctual and tidy. 10 out of 10!!

Rachel Abel

“Alex Gatty replaced our downstairs toilet and basin unit in February 2020.

His work was very neat and careful, he was punctual and the time he what he quoted to do the work was accurate.

Our family have used Alex G. over the last few years, from installing new bathrooms to solving emergency call outs and we have always been very happy with the professional service we have received.”

Elizabeth Morse
West Wickham

“Alex has done many jobs for us over the years including the recent replacement of a number of radiators. He is always pleasant, professional and does excellent work. Alex is always extremely reliable and always takes or returns calls promptly. We would highly recommend Alex for any plumbing or heating needs.”

Noel & Jo O’Reilly

“Alex has undertaken the following works for us to a very high standard and we would highly recommend him:

  • Fix and replace a bedroom radiator
  • Replace external tap
  • Replaced cistern in toilet
  • Referred us to an equally capable/reliable boiler expert and tiler
  • Full refurbishment and project management of the installation of bath in the bathroom including advice and sourcing materials”
Claire Ostroumoff

“I have used Alexander’s Plumbing on many occasions particularly for two community halls I manage.

The service has always been helpful and straightforward.”

Jeff Bull

“Alex has been providing us with all our plumbing needs for almost ten years and we would not dream of using anyone else because every job he undertakes is managed efficiently and the results are first class.

When we decided to restructure our bathroom over 5 years ago Alex undertook the project and thanks to his expert advice and exemplary workmanship, we were more than delighted with the outcome.

Over the years we have known him he has replaced or fitted new radiators, faulty shower units, toilets, taps, and water tanks both in our own home and on behalf of my elderly mum who lives nearby.  Whenever we call, he responds immediately, swiftly diagnosing the problem and helping us to rectify it as soon as possible.  He is totally reliable, always punctual, and he never leaves until everything has been checked to ascertain that it is working as it should. In short, he is always prepared to go the extra mile to ensure we are completely satisfied with the work and we know we can always contact him if we have any concerns which is very reassuring..

Good plumbers are worth their weight in gold. Alex is one of those we are so incredibly pleased and grateful to have found him.”

Sheila Lake

“Alex has been carrying out plumbing work for me for many years (about 15 I think!). He has done everything from fitting complete bathrooms to minor leaks and drain clearance and always with complete reliability and thoroughness, and with excellent results.

He is completely reliable and I have no hesitation in recommending him.”

Wendie Quittenton
West Wickham